Spend $25 and enter code JUNE10 at checkout to save 10% on your order.

Stay inspired... Subscribe to our newsletter

for new projects, discounts, and a little creative joy!

Shipping FAQ

Thank you so much for ordering from us! Here's what to expect once you place your order:

  • You'll receive an email confirmation after you place your order.
  • Once your order ships, you'll get a second email with tracking information.
  • Make sure we have your correct email address on file.
  • If you don't see your shipping email, check your spam or junk folder. If it's still missing after a reasonable time, email us at info@beadshop.com and we'll be happy to help.

All orders ship from our Fresno, CA studio via USPS with a tracking number included. Oversized and heavier items cost a bit more to ship — we always do our best to keep shipping costs fair.

How Soon Will My Order Be Processed?

Standard Shipping (USPS First Class / Ground Advantage)
Orders are processed in the order they're received. Our small team packs each one by hand with care, and most ship within 4–6 business days.

Priority Mail
When you choose USPS Priority Mail at checkout, your order gets top priority! These orders are usually pulled the next morning and shipped by the next business day.

Please note: We do not fill or ship on weekends or major holidays.

⭐ During sales, live events, or other high-volume periods, standard processing times may extend by several additional business days. If you need your order quickly, we strongly encourage choosing Priority Mail at checkout — it's the best way to ensure your order is pulled and packed first, regardless of how busy we are.

Shipping Methods & Transit Time

The shipping method you select at checkout determines your USPS transit time. Please review our Shipping Rates section below for estimated delivery windows.

Shipping times may be a bit longer during busy periods. If we've just had a large sale or online event, our turnaround time may extend by a few extra days. Thank you for your patience!

Signature Required Upon Delivery

Orders totaling $250 or more will automatically require a signature upon delivery. To opt out, mention it in the Order Notes at checkout or email us at info@beadshop.com with your order number within 24 hours of placing your order.

Expediting Orders

Choosing Priority Mail at checkout is the best way to expedite your order — it almost always ensures significantly faster transit times. Priority Mail orders are pulled and processed the morning of the next business day (excluding weekends).

Have a question about your order? Email us anytime at info@beadshop.com — we're always happy to help!

A Note About Processing Times

We're a small, women-owned business with a hardworking team that carefully packs each order by hand. We do everything we can to get your beads out the door quickly. Your kindness and patience mean the world to us — your support truly keeps us going!

Delayed, Missing, or Lost Packages

Occasionally an order is not delivered on time due to circumstances beyond our control — weather, natural disasters, or postal service errors. If your package hasn't arrived within the expected timeframe, the first step is to contact your local post office.

Please also contact us to verify we shipped to the correct address. If you have any concerns about your shipping address after placing an order, let us know as soon as possible. We can often make corrections within 24 hours, but if the order has already shipped to the wrong address, we'll wait until it's returned to us before reshipping.

We are not responsible for orders that USPS marks as delivered. If your delivery address is not secure, we recommend shipping to a safer location such as a work address.

In rare cases, a package may be lost or misplaced in transit. We'll do everything we can to locate it. If a package never arrives, please reach out to your local post office and/or local police to report mail loss or theft — and let us know too.

Can I Combine Orders?

We know how easy it is to place more than one order — sometimes those beads just call your name! We're happy to try to combine orders placed close together.

  • We can usually combine orders placed on the same day or within 24–48 hours, as long as we're notified in time.
  • Mention your request in the Order Notes at checkout, or email us at info@beadshop.com.
  • We are no longer able to combine orders from outside the US.
  • If your additional order is placed more than 48 hours after the first, we cannot pull the earlier order ahead of others — we'll hold it until we're ready to process the new one so they ship together.
  • Please note: combining orders may result in a fulfillment and shipping delay, and cannot be done during high-volume periods.

Need to add just a couple of items? Instead of placing a new order, email us at info@beadshop.com with your order number, the item(s), quantity, and color/metal choice — we'll take care of it!

Shipping & Refunds When Combining Orders

Combining orders doesn't automatically reduce shipping costs — the total size and weight almost always increases the cost. Please do not expect a shipping credit when requesting to combine orders.

If there is any leftover shipping balance after combining, we'll issue it as store credit to your account within 48 hours after your orders are shipped. Store credit never expires and can be used on any future order. We no longer refund shipping charges to the original payment method.

When combining orders, store credit is capped at $20 and we can combine a maximum of 4 orders at a time. This limit helps us offset the additional labor and handling costs involved in pulling and repacking multiple shipments.

If timing is important and you need a combined order expedited, email us — we'll always do our best to accommodate and ensure you receive fair store credit for any extra shipping paid.

Shipping Rates & Information

We're happy to ship to customers in the United States, Canada, and most international locations. All orders ship through USPS and include tracking. Delivery times are estimates and may vary due to weather, postal delays, customs processing, and other factors outside our control.

United States

  • $5.95 — packages up to 8 oz | USPS Ground Advantage | Est. 5–8 business days
  • $8.50 — packages 8.1 oz–1 lb | USPS Ground Advantage | Est. 5–8 business days
  • $13.95 — packages 1 lb and up | USPS Priority Mail | Est. 2–5 business days

Ground Advantage orders typically ship within 3–5 business days. Priority Mail orders typically ship within 1–2 business days. Choose Priority Mail if you'd like your order expedited.

Canada

  • $18.95 — packages 1–15 oz | Tracked mail service
  • $28.95 — packages 16 oz and up | Tracked mail service

Please allow 1–3 weeks for your package to reach customs, plus an additional 5–10 days for final delivery. Shipping times may vary due to customs processing, postal delays, tariff conditions, and order volume.

International

We now ship to most international destinations. If your country is not available at checkout, please email us for assistance.

  • Starting at $39.95 | USPS international tracked mail service

Additional postage may be required depending on destination, package size, or weight — we'll contact you before shipping if so. International packages may take 1–2 weeks to reach customs, plus 5–7 days after clearance. Depending on local postal service and customs conditions, delivery may take 4 weeks or longer.

Customs, Duties & Tariffs

Customs fees, import duties, taxes, and tariffs are the responsibility of the customer and are not included in the shipping cost paid at checkout. We are unable to predict these charges and cannot alter the declared value on customs forms. If you have questions about possible fees or delays, we recommend checking with your local customs office before placing your order.